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Super 8 Juneau

2295 Trout St, Juneau, AK 99801-8036 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Super 8 Juneau
  • Phone Numbers
      Phone: 1-907-789-4858
      Fax: 1-907-789-5819
  • Our hotel welcomes a maximum of 2 pets per room with a non-refundable fee of $20 per night. ADA defined service animals are also welcome at this hotel at no charge. Please contact the property direct with any questions.

Super 8
  • Free SuperStart® Breakfast
  • Kids 17 and under stay free
  • Free in-room high-speed Internet access
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Traveler Reviews brought to you by
2295 Trout St Juneau, AK 99801-8036

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Super 8 Juneau  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Super 8 Juneau  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Super 8 Juneau  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Super 8 Juneau  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Super 8 Juneau  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Super 8 Juneau  Value
1.05 1 of 5 stars

“Are you kidding me???”

  , Wrangell
Dirty. That is the first word i think of when i recount my recent stay. During the 3 nights we stayed here we had move to 3 different rooms. The first thing i noticed was poo on the toilet, then we looked more closely and found the microwave had something burned in the bottom and was missing the glass plate, then there was dried food stuck to the table, finally we found dirty clothes under the bed left behind im guessing belonged to the previous guest. We went to the front desk and they moved us into the second room. the front desk person said he had checked the room himself so i was hopeful. Only to be disappointed. The first thing i saw when walking into the room was a candle melted into the top of the TV. then we found the thermostat was missing a cover and wires sticking out. my boyfriend and i were tired and just decided to roll with it. at least it was clean right?... the next morning we went to the front desk to ask about the shuttle and when the staff realized what room we were in they informed us that our room was not supposed to be rented as it was "out of order"..we were then moved to our 3rd room. At this point i was very skeptical. all seemed well and thankfully clean until..My boyfriend and i were getting out of bed the next morning and were making the bed when we noticed that the fabric of the box spring was hanging down by the floor. it had a huge rip and was gaping open enough for us to see a dirty stained washcloth stuffed inside by the springs.. not to mention the roll of tin foil we found shoved in the box spring on the other side of the bed...that was it for me. We checked out that morning. We were given 40% off of our stay and the staff was very apologetic but it just dint make up for the lack of standards. I understand the hotel is undergoing some changes and they are working hard to clean it up, but i wont stay there again. ever.

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3.0 of 5 stars

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.