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Super 8 Decatur/Dntn/Atlanta Area

917 Church Street, Decatur, GA 30030 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Super 8 Decatur/Dntn/Atlanta Area
  • Phone Numbers
      Phone: 1-404-378-3765
      Fax: 1-404-378-7760
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Super 8 Pride
  • One of the best hotels Super 8 offers
  • Free SuperStart® Breakfast
  • Free high-speed internet access
  • Kids 17 and under stay free
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Traveler Reviews brought to you by
917 Church Street Decatur, GA 30030

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Super 8 Decatur/Dntn/Atlanta Area  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Super 8 Decatur/Dntn/Atlanta Area  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Super 8 Decatur/Dntn/Atlanta Area  Rooms
5.05 Average TripAdvisor Service Rating of 5 of 5 for Super 8 Decatur/Dntn/Atlanta Area  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Super 8 Decatur/Dntn/Atlanta Area  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Super 8 Decatur/Dntn/Atlanta Area  Value
1.05 1 of 5 stars

“Not at all what we asked for. We reserved handicapped accessible for my wife.”

  , Lakewood
Asked for handicapped room. Did NOT get that & called NO ONE cared! Offered King size room but at higher rate still not accessible. Offered no discount for error and was told "not our mistake booking agency made mistake call them" We did call and the gal said what do you want me to do there isn't a room accessible available and no other motel in the area has a room so that is all that we have available. My wife's $9,000 power chair had to sit in the lobby of the hotel and hope no one messed with it because it wouldn't fit in the room door. No safety in the bathroom for my wife and she even twisted a knee getting in the shower with my help and is still limping bad from hurting her knee when if she had access to safety bars she wouldn't have slipped and be hurting. We feel we should have been offered an apology, discount, SOMETHING besides being told "we gave you a ground room floor for your power chair and a standard room as you requested" That is NOT what the heck we requested!!! Then offered a king size room for my wife to have more room in the room...Still no way to get chair in room or safety in the bathroom...and informed we would have to pay a higher rate of course. NO THANKS! Totally frustrated at this point! We were offered absolutely NOTHING to compensate the mistake. We have stayed at Super 8 motels in several states and NEVER had this problem EVER! WAY beyond disappointed! We will NEVER stay at another Super 8 unless we receive some kind of satisfaction for the way we were treated. My poor wife cried and felt horrible like she was a huge problem when I had to help her in the bathroom to shower and such when she is used to being able to do it with safety bars and such...then we didn't rest well worrying about someone messing with her $9,000 power chair in the lobby. No one bothered it but we had NO guarantee of that! This experience in many ways completely ruined our entire vacation to Coeur 'd Alene, Idaho! We had the horrible way we were treated and being worried about her chair and her falling on our mind the entire trip. We would have been more comfortable and better off sleeping on the ground with sleeping bags in my brother in law's back yard! At check out we sure thought we would at least have been offered a discount but we were not. We were charged full price for my wife hurting her knee and all the stress! THANK YOU VERY MUCH SUPER 8. Some kind of response would be very much expected at the very least!

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.