Book online or call us: 1-800-454-3213 | Contact Us| Customer Care| About Super 8

Super 8 Indio

81753 Hwy 111, Hwy 111 W of Monroe St., Indio, CA 92201 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
2.55Average TripAdvisor Overall Rating of 2.5 of 5 for Super 8 Indio
  • Phone Numbers
      Phone: 1-760-342-0264
      Fax: 1-760-342-6999
  • No smoking
  • Up to 2 small pets with a max weight of 15 lbs each are allowed for a non-refundable charge of $25 per pet, per night and a refundable $100 deposit. ADA defined service animals are welcome at this hotel.

Super 8
  • Free SuperStart® Breakfast
  • Kids 17 and under stay free
  • Free in-room high-speed Internet access
See All Reviews
Traveler Reviews brought to you by
81753 Hwy 111, Hwy 111 W of Monroe St.| Indio, CA 92201

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Super 8 Indio  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Super 8 Indio  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Super 8 Indio  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Super 8 Indio  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Super 8 Indio  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Super 8 Indio  Value
2.05 2 of 5 stars

“It never stopped”

  , Lakeside
It all started when I first went to make the reservation. I had everything all set and then their entire reservation system was down for an entire day. I called the hotel on the their local line to have someone tell me I would receive a call back the next day to make my reservation. The next day came around and no call, so I called shortly after lunch. There was no record of my call and then the rate jumped $100 a night! I understand the time of year I was booking was high demand, but this is insane. The woman I spoke to Kelsey, was far from accommodating. Given the fact that I work in the hotel industry, I consider myself a little more understanding of situations than the average person. Upon explaining my situation, I was (for lack of a better word) accused of lying about my story. I was simply asking them to honor the reservation I saw online the day prior that I could not make because their system was down. After going back and forth between her manager and me, they eventually gave me the rate I saw for two nights but not the third. After over 6 phones calls, I was done dealing with it. A few days prior to arriving we added a third person to our group. I called to ask for two beds and told them we had a third person. We ended up upgrading, and the person I spoke to, unfortunately didnt get her name was a delight. She upgraded us and charged the card. So off we went, checked in, everything was average. The best part were the kitchentte in the room, but whatever we were there to have a good time, the room was not much importance to us. Upon check out, the mess of dealing with the front desk happened again! My card had been charged an additional amount because of say third person in our room. I had been told previously that with the upgrade that was included for which I had already paid. After going back and forth with the over night clerk, she finally adjusted it off, but said I would receive a phone call to later clarify. She didn't seem to know why I was told the third person was included when I added them in when I arrived. I asked her to look that we were in a one bedded room and moved to two beds after the third person. I should not be punished for her lack of notes on the reservation. Such phone call never came in about the other charge. Now, I get online to look at my credit card and see a mysterious charge, yet again from the Super 8, for no apparent reason. I have now been on hold for 15 minutes and counting waiting to get an answer as to Y?

Other Recent Traveler Reviews from Super 8 guests:

  , Los Alamitos
3.0 of 5 stars

 
2.0 of 5 stars

 
  , Mission Viejo
  , El Sobrante
  , Elk Grove
  , Rancho Cordova
  , Santa Paula
  , Oakley

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.