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Super 8 Upper Lake

450 E Hwy 20, 1/2 Block E of Main on Hwy 20, Upper Lake, CA 95485-8702 US

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Super 8 Upper Lake
Super 8 Upper Lake
  • Phone Numbers
      Phone: 1-707-275-0888
      Fax: 1-707-275-2566
  • Maximum of 3 pets per room are allowed for a non-refundable charge of $15 per pet. Pet Sanitation Fee is $250 if applicable. ADA defined service animals are also welcome at this hotel.

Super 8
  • Free SuperStart® Breakfast
  • Kids 17 and under stay free
  • Free in-room high-speed Internet access
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Traveler Reviews brought to you by
450 E Hwy 20, 1/2 Block E of Main on Hwy 20| Upper Lake, CA 95485-8702

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Super 8 Upper Lake  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Super 8 Upper Lake  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Super 8 Upper Lake  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Super 8 Upper Lake  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Super 8 Upper Lake  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Super 8 Upper Lake  Value
1.05 1 of 5 stars

“This place is a last resort!!!”

  , Jonesboro
I will never stay here again. Let me add this before I carry on. I always try to be reasonable and I have never given bad feedback, so this will be a first for me. The reason we stopped here was because we were very tired from making a turnaround trip to pick up my granddaughter, with a total of over 16 hours drive time for myself and my daughter. My thoughts of Super 8 hotels have in the past been, reasonable prices, clean rooms and hospitality. These thoughts and the location were the deciding factors for stopping here and it was conveniently in our path. I work for a company that gives employees codes for discounts at numerous businesses. This discount was not honored inside. I had to go out to my car and make reservations on my cell phone to get the discount. Then the room was less than clean. No complimentary toiletries of any kind other than a bar of soap. The beds and bedding not as clean as expected. The carpet felt nasty under our feet. The deadbolt/swingbolt for the door was hanging from the wall (which I have photos of). This left me feeling much less than safe and secure especially traveling with only my daughter and granddaughter. If there is one thing you expect when staying anywhere, it is the ability to lock the door and feel safe! In my opinion, there is no professionalism here. Pepper plants growing in the 'flowerbeds'. Cucumber plants hanging over the shrubbery. An open dark alley from the backside of the hotel right where we had to park (to be close to our room)! It looked like someone had been camping/cooking under the stairwell in front of our room. I guess sometimes you have to chalk it up to 'you get what you pay for'. There are other hotels for the same price that I will go out of my way to find next time! I don't think I'm being unreasonable to expect more than this. I expected a better stay because of the Super 8 name! I have stayed in many many hotels and resorts over the years for business and vacations, including Super 8, and have always been ok with my choices even when being frugal. I know this could be due to franchise or management issues but if this is a representation of what to expect when stopping at a Super 8, you could be costing yourselves much business at more locations than here! This stay with Super 8 will make me think twice before staying or reserving with them ever again. I would ask for my money back but I did actually spend the night so this is probably hopeless!

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