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Super 8 San Bruno /SF Intl Arpt West

421 El Camino Real, El Camino Real - Off 101/380, San Bruno, CA 94066 US

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Super 8 San Bruno /SF Intl Arpt West
  • Phone Numbers
      Phone: 1-650-624-0999
      Fax: 1-650-225-0448
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Super 8
  • Free SuperStart® Breakfast
  • Kids 17 and under stay free
  • Free in-room high-speed Internet access
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Traveler Reviews brought to you by
421 El Camino Real, El Camino Real - Off 101/380| San Bruno, CA 94066

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Super 8 San Bruno /SF Intl Arpt West  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Super 8 San Bruno /SF Intl Arpt West  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Super 8 San Bruno /SF Intl Arpt West  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Super 8 San Bruno /SF Intl Arpt West  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Super 8 San Bruno /SF Intl Arpt West  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Super 8 San Bruno /SF Intl Arpt West  Value
2.05 2 of 5 stars

“Business Trip”

  , Neartwincities
I travel with a service dog and it was glaringly obvious that the managerial staff is not fond of dogs. I respect that not everyone likes dogs, however, my rights were violated according to the ADA. (Americans with Disability Act) Initially, I was asked to pay extra for my dog, I had to explain to the staff that my dog is a service dog and no additional fees should be incurred. I was also asked to enter and exit through the side door vs the front door and not to bring my dog to the front desk. The nature of her assistance requires her to be with me at all times for preventative reasons. I did not wish to cause a problem and followed her wishes. I did provide her with a card from the ADA that she had violated my rights and directed her to a website which would educate her. At no time did i receive an apology for how i was treated, in fact, she showed an unwillingness to clean my room. She would come to my room and say "Room clean?" (I believe there was a bit of a language barrier) and just hand me new towels. My only concern outside how i was treated by the hotel management was that the side door key entry was broken and they had ziptied the door bar to allow free entry to whomever-which also caused the door to SLAM shut every time it was allowed to do so and frequently woke me up.

Other Recent Traveler Reviews from Super 8 guests:

  , San Bruno
  , North Olmsted
5.0 of 5 stars

 
4.0 of 5 stars

 

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