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Super 8 Crystal Lake

577 Crystal Point Dr, Hwy 14, 1 Mile W of Hwy 31, Crystal Lake, IL 60014-8005 US

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Super 8 Crystal Lake
Based On 49 reviews49
  • Phone Numbers
      Phone: 1-815-788-8888
      Fax: 1-815-788-8800
  • Up to 2 pets are allowed for a non-refundable charge of $20 per pet, per night. ADA defined service animals are also welcome at this hotel.

Super 8
  • Free SuperStart® Breakfast
  • Kids 17 and under stay free
  • Free in-room high-speed Internet access
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Traveler Reviews brought to you by
577 Crystal Point Dr, Hwy 14, 1 Mile W of Hwy 31| Crystal Lake, IL 60014-8005

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Super 8 Crystal Lake  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Super 8 Crystal Lake  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Super 8 Crystal Lake  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Super 8 Crystal Lake  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Super 8 Crystal Lake  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Super 8 Crystal Lake  Value
1.05 1 of 5 stars

“I got to my room in the afternoon and placed my suitcases...”

  , Phoenix
I got to my room in the afternoon and placed my suitcases but had to leave for a meeting which I did not get back from until late in the eve. When Idecided to turn in for the night I pulled back the covers only to be completelydisgusted by a box spring that was stained a dark reddish brown! I then noticedthe carpet in front of the bed was stained and spotted as well. The mattress was covered and I did not even want to guess what that looked like! I then noticed the bedding was old and worn looking and the pillows were two small and different sizes and the curtains had holes in it. And even though I had a non-smoking room the rest of the hallway and lobby reaked of smoke!Because it was late, I ended up staying but throwing bath towels over a chair and trying to sleep in that with clothes on. First thing in the morning I took photos of everything went to the front desk and cancelled the rest of my stay.Luckily a country suites down the road had rooms at twice the price.I booked this place through Aarp/Expedia and they are going to get a ear full.What a dump! I don't mind no frills but that doesn't mean not clean.How the hell does this place stay in business. Like I told the manager their, would you pay good money to sleep on someone else's blood or puke? They didn't offer me a refund but I sure hope their corporate office does after reading this. That place shouldn't be allowed to carry your name if you have any corporate pride. Ps I forgot to add the water smells of sewage! I didn't even want to take a shower there. Good thing I had bottled water to brush my teeth with.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.