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Super 8 Calgary Shawnessy Area

60 Shawville Road S.E., MacLeod Trail and 162 Ave, Calgary, AB T2Y 3S6 CA

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Super 8 Calgary Shawnessy Area
  • Phone Numbers
      Phone: 1-403-254-8878
      Fax: 1-403-256-0885
  • Pets are allowed for a non-refundable charge of USD 15 per night. Service animals are also welcome at this hotel.

Super 8 Pride
  • One of the best hotels Super 8 offers
  • Free SuperStart® Breakfast
  • Free high-speed internet access
  • Kids 17 and under stay free
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Traveler Reviews brought to you by
60 Shawville Road S.E., MacLeod Trail and 162 Ave| Calgary, AB T2Y 3S6

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Super 8 Calgary Shawnessy Area  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Super 8 Calgary Shawnessy Area  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Super 8 Calgary Shawnessy Area  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Super 8 Calgary Shawnessy Area  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Super 8 Calgary Shawnessy Area  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Super 8 Calgary Shawnessy Area  Value
2.05 2 of 5 stars

“Worst Customer service EVER”

  , Evansville
I booked several weeks in advance, as I was attending a concert in the area. We arrived at 2 p.m., and stopped to see if by chance our room was ready early. We walked up to the front desk and were greeted with, "I am sick of this sh**- that Arabian Motherfu**er". This was from "Lori"- some sort of staff member, who was ranting about how she hated her boss. There were several more expletives and a lot of huffing and slamming things around, before "Judy" (pretending that this was NOT happening) asked us if she could help us. We were speechless to say the least. She looked at our confirmation print-out and told us that due to staffing issues, they had no rooms available, but check-in was not until 3p.m. She said we could wait in the lobby if we like, but we declined and left to do some shopping. At 5 p.m., we returned to the hotel, and were met with a line of people in the lobby trying to get into their rooms. The couple in front of us was livid, and demanded to know why their room was not available 2 hours after the designated check-in time. They were told that there were staffing issues, and that the owner was trying to clean the rooms, but he was not updating the front-desk staff when they were ready. There were apologies and excuses, but no offers for discounts. When we reached the desk, we listened to the woeful tale of how one employee had been on their feet since 7 a.m., it had "been like this" all day, and her feet were as wide as they could get. The other employee complained that this was all going on since before her shift and she walked in and had to deal with all this. I explained to her that we had been there hours earlier and were told our room would be ready at 3.She told us she wouldn't blame us for being upset, but there was nothing she could do, it would be a half an hour until the room was ready, and she would understand if we had to go somewhere else. with an hour and a half until showtime (15 minutes travel time), we had no choice but to wait. She looked relieved when I said' "I have no choice."- she thought we were going to try to find another room. She went back into stress-mode when I explained that we had no choice but to STAY. I ended up changing clothes in the public restroom, and we finally got a room. It was decent, except that there was food in the cabinets from the previous guests, as well as some medications. We were not offered a discount, and needless to say will never stay there again- no thank you, Super 8. Worst trip ever.

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