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Super 8 Hays KS

Junction of I 70 and US 183, 3730 Vine St, Hays, KS 67601-1945 US

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Super 8 Hays KS
  • Phone Numbers
      Phone: 1-785-625-8048
      Fax: 1-785-625-4392
      Reservation: 1-877-467-6326
  • Up to 2 pets are allowed for a non-refundable charge of $10 per night. Pet Sanitation Fee is $100 if applicable. ADA defined service animals are also welcome at this hotel.

Super 8
  • Free SuperStart® Breakfast
  • Kids 17 and under stay free
  • Free in-room high-speed Internet access
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Traveler Reviews brought to you by
Junction of I 70 and US 183, 3730 Vine St| Hays, KS 67601-1945

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Super 8 Hays KS  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Super 8 Hays KS  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Super 8 Hays KS  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Super 8 Hays KS  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Super 8 Hays KS  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Super 8 Hays KS  Value
3.05 3 of 5 stars

“Nice place except for the staff”

  , Kansas City
I've stayed at this location twice and had similar experiences both times. The rooms were well maintained and quiet. The facilities are nice. The location provides easy access to I-70 and the town's restaurant row. But ohmygod the staff. The first time I stayed here, I arrived at the end of a long trip desperate to get settled in (or at the very least use a bathroom that wasn't in a truck stop or Clownburger). Imagine my dismay when I saw that the line at the front desk extended literally all the way to the door. At the time I was willing to assume that they'd been hit by a sudden glut of customers with unusually complicated problems and my frustration was due in no small part to my urgent desire to get to my room. But on the second occasion the problem became clearer. My friend and I arrived when no other customers were waiting only to be informed that we had no reservations. The failure of Super 8's system to record the reservation I made two weeks earlier wasn't the local hotel staff's fault. But the desk clerk informed me that I didn't have a reservation before she even asked my name. That makes sense only if the hotel had absolutely no reservations at all, which is hard to imagine even in a place with service this bad. Check-in took forever. They ask so many questions that I started to wonder if I was at a hotel in Hays, Kansas, or a checkpoint between North and South Korea. And I had to repeat more than one answer. This is a fine place to stay once you're past that crucial step between the parking lot and your room. Just be prepared for hassle in the lobby.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.