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Super 8 San Bruno /SF Intl Arpt West

421 El Camino Real, El Camino Real - Off 101/380, San Bruno, CA 94066 US

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Super 8 San Bruno /SF Intl Arpt West
  • Phone Numbers
      Phone: 1-650-624-0999
      Fax: 1-650-225-0448
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Super 8
  • Free SuperStart® Breakfast
  • Kids 17 and under stay free
  • Free in-room high-speed Internet access
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Traveler Reviews brought to you by
421 El Camino Real, El Camino Real - Off 101/380| San Bruno, CA 94066

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Super 8 San Bruno /SF Intl Arpt West  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Super 8 San Bruno /SF Intl Arpt West  Location
5.05 Average TripAdvisor Rooms Rating of 5 of 5 for Super 8 San Bruno /SF Intl Arpt West  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Super 8 San Bruno /SF Intl Arpt West  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Super 8 San Bruno /SF Intl Arpt West  SleepQuality
5.05 Average TripAdvisor Value Rating of 5 of 5 for Super 8 San Bruno /SF Intl Arpt West  Value
3.05 3 of 5 stars

“A Seinfeld Réservation déjà vu”

  , Pittsburgh
Well, checked in as usual. I had made my reservation a few days before hand. I had called the day before to ensure I could get a room with a microwave/refrigerator combo. The lady (Katherine) told me "it should be possible". So, checked in an received room 134. I went to the room and tried the electronic door key three times without success and knocked on the door. There was no answer. I returned to the office and the attendant followed me to the room to try her management key and override key. None worked. So, then I was given an upstairs room WITHOUT a microwave/refrigerator unit. This wouldn't be much of a problem except every week I travel to this location to stay 4-5 nights. I bring some essentials for food and breakfast since I leave before the complimentary breakfast begins. I also had some food prepared for a work event. So no means of refrigerating the food was trouble. I asked the attendant to put the food in the hotel refrigerator. She obliged. And yes, it wasn't the clerk's fault the lock on the initial room was faulty but as it turned out this room lock had a problem all week. The next day, I called around noon to check on an alternate room. I again talked to Katherine who told me that the reservation was only a suggestion of what I might get and that it didn't guarantee the reserved room! I dropped my jaw! I felt like Seinfeld at the rental car counter!She said should could move me to another room if my items were packed for someone else to move them. I said they weren't and that I wouldn't be back from work until after 4:00 PM. She said that wasn't an option then because she couldn't have two rooms occupied since my existing room wouldn't be free to be cleaned and rerented. So, I should stay in my existing room.The room was nice. I like the new theme with granite counter tops, mini coffee makers and nice desk and chair ensembles for business. One thing I find rather challenging though is that there isn't a towel rack in the place. So once you take a towel from the shelf under the sink, there's no place to hang it!This particular room (#217) had a loose door. You could easily see daylight around at least three sides of the door and the cold air blew in around the door.Overall, I think this is a nice step up for Super8. I think they are doing a great job and keeping costs down. I do think a reservation from a rewards member and guest who has stayed at the hotel for the past 2-3 weeks should be honored!

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.