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Super 8 Gainesville TX

1936 N I35, I35N Exit 499 I35S Exit 498B, Gainesville, TX 76240 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Super 8 Gainesville TX
Based On 57 reviews57
  • Phone Numbers
      Phone: 1-940-665-5599
      Fax: 1-940-665-4266
  • No smoking
  • ADA defined service animals are also welcome at this hotel. Other pets are not allowed.

Super 8
  • Free SuperStart® Breakfast
  • Kids 17 and under stay free
  • Free in-room high-speed Internet access
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Traveler Reviews brought to you by
1936 N I35, I35N Exit 499 I35S Exit 498B| Gainesville, TX 76240

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Super 8 Gainesville TX  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Super 8 Gainesville TX  Location
1.05 Average TripAdvisor Service Rating of 1 of 5 for Super 8 Gainesville TX  Service
3.05 Average TripAdvisor Value Rating of 3 of 5 for Super 8 Gainesville TX  Value
1.05 1 of 5 stars

“worst hotel experience of my life...”

  , Baltimore
Called before check-in to inquire about available rooms and the woman on the phone was extremely rude to me, despite my efforts at being polite. I work for a large international company and cannot stress the importance of good customer service, which is to be expected from a hotel chain. This immediately turned me off from staying there but it was last minute and my fiance and I needed a place in the area for the night so we went ahead and got the room. The next morning, we were rudely awakened by the same woman from the day before. She came banging on the door at 11:05 am and was cursing and yelling really loud. My fiance got up and went to the door and proceeded to tell her that we were going to stay another night. She then began to demand immediate payment, which my fiance ensured her would happen. We began to get dressed when she came back, not even five minutes later, and began banging and yelling again while threatening to call the authorities. She then ordered the cleaning people to open the door and she began to enter the room. My fiance ran over and told her to get out because I wasnt fully dressed yet. After this occured, I had reached my point. I told my fiance that I didnt want to stay and we decided to leave. I have never in my life been treated so rudely at a hotel. The woman was blatantly disrespectful to my fiance and I, and I will never stay at another Super 8 again. People like that are bad for business and make the overall company look terrible.

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