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Super 8 Lansing

910 American Road, I-96 Exit 104, Lansing, MI 48911-5953 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
1.55Average TripAdvisor Overall Rating of 1.5 of 5 for Super 8 Lansing
Based On 87 reviews87
  • Phone Numbers
      Phone: 1-517-393-8008
      Fax: 1-517-393-8008
  • No smoking
  • Maximum of 4 pets are allowed for a non-refundable charge of $10 per pet per night. Pet Sanitation Fee is $50 if applicable. ADA defined service animals are also welcome at this hotel.

Super 8
  • Free SuperStart® Breakfast
  • Kids 17 and under stay free
  • Free in-room high-speed Internet access
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Traveler Reviews brought to you by
910 American Road, I-96 Exit 104| Lansing, MI 48911-5953

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Service Rating of 1 of 5 for Super 8 Lansing  Service
1.05 1 of 5 stars

“Very Poor Communication”

  , Pinckney
I made the reservation through my Wyndham rewards account and the email response advised I had until 6:00 the same day to cancel my reservation. The email only had the phone number of the Super 8 facility directly and when I called there to cancel at 4:57 because I was on the road and unable to to utilize all of my resources, I was told I needed to cancel 24 hours before my stay. This is NOT what the email said. The hotel manager charged me for a stay I did not use. It is not acceptable that various avenues of communication have different policies in use that force the consumer to pay for services not used. I have told everyone not to use the Super 8 in Lansing (or Wyndham properties) because the manager, Hemant Bhatt is not conducive to working with his customers. He should have deleted the charge from my credit card and could have offered other options such as moving my reservation to another time. Now Super 8 and probably Wyndham will never see my business again.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.