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Super 8 Webster/Rochester

2450 Empire Blvd, Webster, NY 14580 US

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Super 8 Webster/Rochester
  • Phone Numbers
      Phone: 1-585-671-6990
      Fax: 1-585-671-7494
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Super 8
  • Free SuperStart® Breakfast
  • Kids 17 and under stay free
  • Free in-room high-speed Internet access
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Traveler Reviews brought to you by
2450 Empire Blvd Webster, NY 14580

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Super 8 Webster/Rochester  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Super 8 Webster/Rochester  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Super 8 Webster/Rochester  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Super 8 Webster/Rochester  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Super 8 Webster/Rochester  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Super 8 Webster/Rochester  Value
2.05 2 of 5 stars

“Bad Service Caused premature Departure”

  , Cedarburg
After a walk in, I obtained the first nights's room AND booked for second night and different room. I was quite OK with this, as I did not make arrangements ahead of time. This took time and I greatly appreciated the evening clerks hard work. The morning clerk, the next morning was obnoxious and told me that I could not have the room as the same rate, as it was closer to the weekend. I reminded her that I had the room booked at the same rate. I was not happy with the crude treatment and asked for my reciept. I got no answer from her. I then insisted twice more for her to give me a receipt. She made me wait for at least one minute. I then stated: "well I guess I don't get a recept" and left. I was amazed that the manager did not intervien. He did call me about 10 minutes later in my cell and asked if he could e-mail my recept. he was courtious, but no discussion about my crude treatment, from he or I. Well ... I thought this was the end of my association with Super 8 (your records will show that I was a repeat customer). Today I see that I was DOUBLE billed for the room. I spent more time with my credit card company rejecting this second payment. Rest assured that you have lost a customer -- permanently. Thanks you for listening.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.