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Super 8 Clemmons/Winston-Salem Area

6204 Ramada Drive, Clemmons, NC 27012 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Super 8 Clemmons/Winston-Salem Area
Based On 92 reviews92
  • Phone Numbers
      Phone: 1-336-778-0931
      Fax: 1-336-766-7128
  • Up to 2 pets under 45 lbs are allowed for a non-refundable charge of $10 per night. ADA defined service animals are also welcome at this hotel.

Super 8
  • Free SuperStart® Breakfast
  • Kids 17 and under stay free
  • Free in-room high-speed Internet access
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Traveler Reviews brought to you by
6204 Ramada Drive Clemmons, NC 27012

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Super 8 Clemmons/Winston-Salem Area  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Super 8 Clemmons/Winston-Salem Area  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Super 8 Clemmons/Winston-Salem Area  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Super 8 Clemmons/Winston-Salem Area  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Super 8 Clemmons/Winston-Salem Area  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Super 8 Clemmons/Winston-Salem Area  Value
3.05 3 of 5 stars

“Emergency stop”

  , Indianapolis
We stayed at this hotel due to a car emergency. Our car's power steering pump broke on our way to Sanford, NC and we couldn't keep driving, so, we pulled out to the next exit and stayed at the nearest hotel (Super 8 Motel). Since it was already 9:00pm, most stores were closed and couldn't do anything until next morning. We woke early next morning and went in search of a car mechanic, we finally found one near us and said they would call us once the car was ready. We went back to our room and stayed there waiting for the mechanic to call us. Later around 10:45am, we received a call from the front desk asking us if we were getting ready to check out. I told the front desk person what have happened (car problem and waiting for the mechanic's call) and he said that we could hang out in the front lobby but we needed to be out because housekeeping needed to clean the room. I asked him if they could understand our situation and if we could stay for a little bit longer. He suggested we pay half a day if we needed to stay past 11:30am and that would allow us to stay until sometime around 3pm (check-out time is 11:00am)... Now, I have been at other hotels where they let you do late check-outs and sometimes they extend those hours anything from 1-2 hours after the check-out time without any extra charge. This was an emergency! I told the front desk guy that it wasn't worth paying half-day (from 11:30am - 3pm) because the mechanic was going to call us at any time - the car that been at the shop for 2 hours by now. So, we ended up taking ALL our stuff and waited in the lobby. I just couldn't believe that the front desk person wouldn't allow us to stay just a little bit longer after check-out time. It was very inconvenient for us to move ALL of our stuff to the front lobby and wait there waiting for the mechanic's call... Not very good customer service if you ask me. They could've been more understanding of our situation and that it was out of our control. Plus, I stated that our car should be ready at any time because it had been at the shop for nearly 2 hours by now. Luckily our car was done within an hour after we moved all of our stuff to the front lobby, but the whole experience of not having a place to stay while waiting for our car to be repaired left a very sour taste customer service experience.

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