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Super 8 New Castle

1699 New Butler Road, I-79 Exit 99, New Castle, PA 16101 US

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Super 8 New Castle
Based On 94 reviews94
  • Phone Numbers
      Phone: 1-724-658-8849
      Fax: 1-724-658-8849
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Super 8
  • Free SuperStart® Breakfast
  • Kids 17 and under stay free
  • Free in-room high-speed Internet access
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Traveler Reviews brought to you by
1699 New Butler Road, I-79 Exit 99| New Castle, PA 16101

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Super 8 New Castle  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Super 8 New Castle  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Super 8 New Castle  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Super 8 New Castle  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Super 8 New Castle  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Super 8 New Castle  Value
1.05 1 of 5 stars

“I chose this hotel because I was attending a conference at...”

  , San Jose
I chose this hotel because I was attending a conference at the Convention Center and I liked the convenience. However, I will NEVER stay here again, even if it means that at my next conference I have to stay at a hotel that is further away or costs more.My room was absolutely filthy. There was a thick layer of dust over every piece of furniture, leading me to believe the room had not been cleaned in weeks. The floor was so dirty I didn't want to walk around without my shoes. There was a large hole in the bedspread and there were no extra blankets in the room, just a thin blanket and the bedspread, so I had to crank the heater up to stay warm.When I woke up in the morning, I discovered mold in the coffee pot. The mini-fridge had malfunctioned overnight and all the food I brought had spoiled. Since I have severe food allergies and have to bring my own food with me on trips, this was a huge problem. The shower head was at shoulder level and the sink was at mid-thigh level...which would have been great if I was a foot shorter than I am, but instead just made it difficult to get ready in the morning.Later in the day when I returned to my room, it smelled like smoke. It was a non-smoking room but was also next to the laundry room. My guess is someone took their break there and the smell ended up in my room. Oh, and the "high speed internet"? It was anything but high speed, and the connection dropped at least once every five minutes.I stayed here both nights of my two-night reservation, but ONLY because I didn't have the resources to check in elsewhere. For a hotel that was supposedly recently remodeled, this was horrible. I hate to think about what it looked like before the remodel.Super 8?...not so super.

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