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Super 8 Franklin

847 Allegheny Blvd, Franklin, PA 16323 US

Check in:
After 4:00 PM
Check in: After 4:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
2.55Average TripAdvisor Overall Rating of 2.5 of 5 for Super 8 Franklin
Based On 50 reviews50
  • Phone Numbers
      Phone: 1-814-432-2101
      Fax: 1-814-432-2101
  • Pets are allowed for a non-refundable charge of $10 per pet. ADA defined service animals are also welcome at this hotel.

Super 8
  • Free SuperStart® Breakfast
  • Kids 17 and under stay free
  • Free in-room high-speed Internet access
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Traveler Reviews brought to you by
847 Allegheny Blvd Franklin, PA 16323

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Super 8 Franklin  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Super 8 Franklin  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Super 8 Franklin  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Super 8 Franklin  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Super 8 Franklin  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Super 8 Franklin  Value
2.05 2 of 5 stars

“Staff TOTALLY ruined it for us!”

  , Schenectady, New York
The room was great - spacious, 2 sinks, big bed - with the exception of the 2 cheap pillows provided. The staff, however, down right rude! Amidst an online hotel search, we decided to call this one and see if there were any queen rooms left available, to which the man on the other line said, "No, only king rooms and suites". So, back to our online search we went. We came across another site that had this very hotel listed and, even better, with not zero, but FOUR queen rooms available. So, we placed a reservation for one of those queen rooms while we continued searching for another option, just in case. Nothing else provided the proximity convenience for the price we found at this hotel so we just decided to give it a shot, despite our concern that we may not actually have a room when we got there. Upon arrival, I approached the lobby to check in to find an empty front desk and a phone with a small sign that said, "For assistance, dial 0." After the woman on the other line answered with a simple and informal "hello", I first wondered if I was even talking to someone related to the hotel and secondly was further annoyed that I had to call someone for me to even be able to check in. Keep in mind this was roughly 8-9pm, not the middle of the night. As the man approached the front desk without even so much as a hello, let alone a "checking in?", I broke the silence by saying that I was checking in. During the process I finally asked why I was told, when I called shortly prior to our arrival, that there were no queen rooms available and yet I had managed to reserve a queen room online with no problems. The man, with a smirk and a chuckle, said, "someone just checked out." So I responded, "well that's interesting that I reserved my room over 30 minutes ago after you'd already told me there were no rooms available, and you're saying this guest JUST checked out. So, why did the website say you have FOUR queen rooms available and yet you claim to have none except that which just became available?" He responded by holding the guests room receipt (with his personal contact info on it) in my face saying, "You see this guy? He was here two nights, and just checked out. So, now we have a room available." I again prodded for an answer as to why he clearly lied on the phone- he offered no reply. My boyfriend then stepped in to ask what he was going to do for the inconvenience he caused us and the man said, "we don't do upgrades." i would NEVER recommend this hotel.

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