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Super 8 New Castle

1699 New Butler Road, I-79 Exit 99, New Castle, PA 16101 US

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Super 8 New Castle
Based On 97 reviews97
  • Phone Numbers
      Phone: 1-724-658-8849
      Fax: 1-724-658-8849
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Super 8
  • Free SuperStart® Breakfast
  • Kids 17 and under stay free
  • Free in-room high-speed Internet access
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Traveler Reviews brought to you by
1699 New Butler Road, I-79 Exit 99| New Castle, PA 16101

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Super 8 New Castle  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Super 8 New Castle  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Super 8 New Castle  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Super 8 New Castle  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Super 8 New Castle  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Super 8 New Castle  Value
2.05 2 of 5 stars

“One of the worst”

  , Annville
Usually for me hotel stays are nice and pleasant. I usually partake of all the amentities and really enjoy the stay. This stay was far from enjoyable. First, when I made my reservation, I received a confirmation number, so you assume you have your room. When I arrived at the hotel, the desk clerk told me there was no reservation in my name. I showed the confirmation paper work. She said she would work on it and I had to leave. She was kind of enough to keep my baggage in the office while I went to participate in my conference. I came back at around 10pm,.and she said it was lucky I came in that afternoon or she would not have a room for me. I guess it was a positive. Second, the internet access did not work in my room even though there was a connection site. Third, each time I took a shower, there was no hot water. Third, the carpet in the hotel had pieces of dirt all the time. Fourth, the staff was constanly smoking in front of the main lobby door, maids and counter people and they were constanly complaining about their jobs. Finally, when I left the clerk could not give me a recipt for my stay even though I needed the recipt for business expenses. She told me she would email my recipt but I still have not received one. It will be my last stay at Super 8 hotel.

Other Recent Traveler Reviews from Super 8 guests:

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