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Super 8 San Bruno /SF Intl Arpt West

421 El Camino Real, El Camino Real - Off 101/380, San Bruno, CA 94066 US

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Super 8 San Bruno /SF Intl Arpt West
  • Phone Numbers
      Phone: 1-650-624-0999
      Fax: 1-650-225-0448
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Super 8
  • Free SuperStart® Breakfast
  • Kids 17 and under stay free
  • Free in-room high-speed Internet access
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Traveler Reviews brought to you by
421 El Camino Real, El Camino Real - Off 101/380| San Bruno, CA 94066

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Super 8 San Bruno /SF Intl Arpt West  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Super 8 San Bruno /SF Intl Arpt West  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Super 8 San Bruno /SF Intl Arpt West  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Super 8 San Bruno /SF Intl Arpt West  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Super 8 San Bruno /SF Intl Arpt West  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Super 8 San Bruno /SF Intl Arpt West  Value
2.05 2 of 5 stars

“Incompetant staff”

  , Santa Fe
The staff at this Super 8 was unhelpful and unskilled at their positions. They overcharged us twice and upon arrival told us they had no reservation for us. I showed them the printout from the Super 8 online reservation website with my name and confirmation number and their address and description of room and price and was told repeatedly they had no reservation in their system. This is the second time this has happened at a Super 8 after making reservations on line. Also, I called 4 days prior to the arrival date and canceled one of the nights, but was told they didn't have any record of my call. The front desk clerk barely spoke English and we had to repeat ourselves constantly. After trying to get everything corrected, we were told we would recieve a refund (credit) which would show up within 24 hours. Of course it didn't. We are still trying to get it corrected a week later. Do not trust that you have a reservation if you made it on line. Call the hotel prior to arrival or you may be without a room!

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